Terms

Last updated: 2 November 2026

Website and quotation terms

Information on this website is provided to help customers request private transport quotations. Displaying a vehicle category, route or destination does not guarantee availability, price, exact vehicle model, specific amenities or acceptance of a booking.

Quotations and bookings

A quotation is based on the itinerary and information supplied at the time. A booking is not confirmed by submitting the website form. Confirmation occurs only when the applicable booking process has been completed and the service provider has accepted the journey.

Changes to the itinerary

Changes to passenger count, date, times, route, stops, waiting, luggage, accessibility requirements or requested vehicle features may affect price and availability. Customers should provide accurate information and advise of changes as early as possible.

Vehicles and amenities

Images and capacity descriptions are illustrative planning categories. Exact makes, models, age, seating layout, luggage capacity, Wi-Fi, charging, toilets and other features depend on the allocated vehicle and must be confirmed for the specific journey.

Access, delays and external conditions

Traffic, weather, road restrictions, venue controls, airport operations, bridge conditions and other events outside the transport provider's reasonable control can affect the journey. Meeting points or timings may need to change where lawful coach access is restricted.

Contact

Questions about a quotation can be sent to info@busrentalcopenhagen.com.